ISO/IEC 20000 (Information Technology Management System)

Protect your workplace in the IT Service market and achieve international recognition

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What is ISO/IEC 20000?

ISO 20000 will confirm you stay ahead in today’s digital world. Your operation needs to meet with the increasing clients and business demands for consistent, quality and cost-effective IT services.

ISO 20000 will streamline your IT service management with an overall business strategy and develops a platform for robust business continuity management.
The ISO/IEC 20000 certification confirms that the organization has deployed an IT service management system that is functional. It ensures that the organization can deliver high-quality IT services seamlessly. It also ensures that the organization can manage risks efficiently and improve the continuous delivery of its IT services. Certification from ISO for information security becomes an indicator of the company’s compliance with international standards, trustworthiness, and excellence.

What are the benefits of ISO/IEC 20000?

  • ISO/IEC 20000 Reduce risk, cut costs and generate higher profit
  • ISO/IEC 20000Improved efficiency, reliability and consistency of IT services
  • ISO/IEC 20000 is More focused and consistent documentation processes
  • ISO/IEC 20000Increase managerial control and responsibilities, increasing
    • Ownership Methods to measure and evaluate performance, processes
    • and practices, providing more structured opportunities for continual
    • improvement
  • ISO 20000 will help you set up transparent and optimized IT service management systems
  • ISO 20000 will enhance and strengthen IT management and control
  • Ensure your company meets with the high demands of IT governance


ISO/IEC 20000 Certification Benefits


Here are some benefits that one can enjoy with ISO/IEC 20000 certification:


  1. Reduced Risk and Cost: The application of ISO/IEC 20000 reduces risk, cuts costs, and generates higher profits. It enhances the quality of IT services in terms of efficiency, reliability, and quality.
  2. Focused Documentation Processes: A standardized approach engenders more precise and uniform documentation procedures. It leads to improved managerial control and accountability.
  3. Structured Opportunities for Improvement: The ISO/IEC 20000 certification offers methods for measurement and efficiency evaluation of performances, processes, and practices. This provides direct opportunities for continuous improvement.

Transparent and Optimized IT Service Management: The standard ISO/IEC 20000 enables you to realize transparent and optimized IT service management systems. It complies with the rigorous requirements of IT governance.


How much ISO 20000 certification will cost?

ISO 20000 certification price depends upon ISO Standard and Accreditation body you will opt for your business organization.

How long it takes to get ISO 20000 Certified?

Accurate Cyber Security certification process is simpler, faster and affordable. However, again, depends on the size and process of the Organization.

What is the current version of ISO 20000?

ISO 20000-1:2018 is the most updated version of the certification and has replaced ISO 2000-1:2011, making any qualification certified to previous standards now redundant.

What are mandatory requirements of ISO 20000?

The ISO 20000 2018 standard is very flexible when it comes to what information it requires.


Steps to getting ISO/IEC 20000 certification

The process of getting ISO/IEC 20000 certified with Accurate Cyber Security is a trouble-free step-by-step approach.

1. Initial consultation

We help you setting your objectives, focusing on what your business wants to achieve and how it defines success, specific in relation to your clients’ requirements. Together, you and our ISO specialist consultant will agree reasonable outcomes and delivery dates.

2. Preparing your organization’s ISO/IEC 20000 documents

Next, the Accurate Cyber Security Consultant will the gap analysis for existing procedures and help you document the new systems that will help deliver success – both existing and how you will improve these. This manual and procedures confirm how your business should operate going forward so that it can deliver Quality Management System ISO/IEC 20000.

3. Training you to implement the ISO/IEC 20000 standard

While the QMS documents are important document moving forward, it is even more important that it is placed to implement. We work with the top management team to ensure the ongoing framework is adopted throughout your organization. We also develop and deliver customized training for staff to ensure understanding and implementation of ISO/IEC 20000 is meaningful. This will create consistency across your organization, transforming your business from day one so it is optimized for efficiency, continual improvement and greater profitability.

4. Audit by an external certification body

Before you can be awarded the ISO/IEC 20000 certification, your organization applies to the third-party certifying body that you have selected to conduct your audit. This audit is an objective view on whether your business is conforming to ISO ISO/IEC 20000 . As we will have provided excellent support and guidance to your business every step of the way, you can be assured that your ISO/IEC 20000 will be successful.

5. ISO/IEC 20000 awarded

Once confirmed that you are ISO/IEC 20000 compliant, your organization will be issued with the certificate. This international certification will be recognized by current, potential and future clients as a mark of health & safety.


Why Choose Accurate Cyber Security?


Accurate Cyber Security delivers simple and time-effective ISO/IEC 20000 certification. Our consultant team walks you through every step, from the initial consultation to the external audit by the certification body.

Take your organization to the next level in IT service management and become ISO/IEC 20000 certified by Accurate Cyber Security. Call us now so that you can begin your qualification process and shield your workplace in the IT service sector.